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Covad Standard DSL Plus Service

Small business broadband value and quality

For the small business that needs always-on, high-speed broadband service, Covad Standard DSL Plus is the preferred choice—with a variety of asymmetrical speeds, live and online customer support, and available wireless equipment, all with a 30-day no-risk trial. Covad Standard DSL Plus service works with your regular phone service so there is no need for a second line, and generally no need for a technician to visit your home or office to complete the installation.

  • Available in three speeds—up to 1.5/384, 3.0/768, 6.0/768
  • Professional or self-installation—optional wireless network equipment available
  • 30-day, no-risk satisfaction guarantee
  • For worry-free service, call customer support 24x7x365
  • 24-hour target time-to-repair service level agreement with credits for missed targets

Does your office rely primarily on cell phones or do you have a third-party voice provider? Step up to Business DSL. Service from your local telephone company is not required.

Pricing

Standard DSL Plus 1.5M Standard DSL Plus 3.0M Standard DSL Plus 6.0M
Download Up to 1.5 Mbps Up to 3 Mbps Up to 6 Mbps
Upload Up to 384 Kbps Up to 768 Kbps Up to 768 Kbps
Monthly Charge $44.95 $59.95 $74.95
Equipment Charge

Select from
Standard Equipment

Optional Equipment

  • $149 Wireless DSL router with PC Card adapter details
  • $89 DSL bridge details
Additional Information
  • Contract—One year minimum. details
  • Included email and Web space—15 emails on the Covad domain (YourName@covad.net) and 10 MB of Web space on the Covad domain (home.covad.net/YourName). Optional services available. details
  • Installation—Self-installation or select professional installation for $175. details
  • Phone line requirements—Covad Standard DSL Plus services use the same line as your regular phone service, which must be with one of the major local phone companies, and there cannot be advanced phone services on your line. details
  • My Covad Account—Easily manage your account and billing information online.
    • ¹
  • IP addressing—One dynamic IP address
Guarantee

Order Standard DSL Plus Internet service and try it for 30 days.

If not fully satisfied, all installation, equipment, and monthly service fees will be refunded and service agreement will be discontinued without further obligation.²

Please review the Covad Customer Policies (pdf) document for details.
NOTE: A $35 activation fee will be applied to all new orders for Covad broadband services. This fee helps Covad recover some of the administrative costs incurred in processing your order. To get a detailed view of the steps involved in ordering, provisioning, and installing your order, please see our interactive diagram.

¹ Covad encourages its customers to ‘go green’ and opt for free billing options like EFT or credit card. If customer chooses to receive a paper invoice, there is a $3.95 monthly fee. See Covad Customer Policies.

² Equipment fees refunded after Customer returns equipment in accordance with Covad’s RMA instructions. Equipment fees will not be refunded if Customer has requested a rebate.

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Email and Web Hosting Services

Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service.  If you are already a Covad customer, go to My Covad Account and click the "Getting Started" link in the navigation bar to register your domain and order your hosting plan.

Four Plans to Choose from Business-Class Email Basic Web Hosting Enhanced Web Hosting Premium Web Hosting
Monthly fee $4.50 $9.50 $29.50¹ $49.50²
One-time set up fee $10 $15 $35 $55
Number of business-class email accounts 10 30 40 60
Storage per email account 250 MB 250 MB 250 MB 250 MB
Email attachment size 10 MB 10 MB 10 MB 10 MB
Website storage n/a 1 GB 2 GB 4 GB
Data transfer/month n/a 60 GB 100 GB 200 GB
Learn More Add to Order Add to Order Add to Order Add to Order
¹ Only $24.50/month for Enhanced Web Hosting when you order any Covad DSL or T1 service.
² Only $39.50/month for Premium Web Hosting when you order any Covad DSL or T1 service.


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Installation

Standard Installation

  • Self-installation kit typically arrives within two weeks of placing the order
  • Service is ready to go upon arrival of self-installation kit
  • The wireless kit includes a helpful wizard for the self-installation, set-up, and wireless configuration
  • 30 minutes to set up and get online
  • If you run into any difficulty during the installation, call our customer care center toll-free 24x7x365 and an installation expert will help you

Professional Installation

  • A Covad technician will come out to your location and install your service for a one-time installation fee of $175
  • To order professional installation, be sure to select the Professional Installation option when ordering service

Wireless Installation

  • For wireless professional installation, the Covad technician will:
    • Configure your wireless equipment with security enabled
    • Set up a maximum of two computers on the wireless network, using Covad-supplied adapters only

Note:   Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.

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Phone Line Requirements

  • You must have a local telephone service through one of the following local phone companies:
    • AT&T (formerly Ameritech, SNET Southwestern Bell, SBC/PacBell)
    • Verizon
    • Bell South
    • Qwest
  • The information (name, address, and telephone number) provided to Covad when ordering service must match exactly the information on your local phone bill. There are certain voice services that you may be using that are not compatible with this service. If you have one of the following services: Centrex, PBX, or Key Systems, Covad may be able to provide you with Business DSL service. details

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Service Level Agreements (SLAs)

At Covad, we stand by our promise of uncompromising quality by providing SLAs on our business-class services. These guarantees mean that you can focus your attention on your business and not worry about your Internet connection.

  • Time-to-repair guarantee¹—In the event of a service outage, we guarantee restoration within 24 hours, or you will be eligible for a credit equal to 10% of your monthly service fee.¹

Read the complete details of the Service Level Agreement in the Covad Customer Policies (pdf) document.

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Equipment

Standard Equipment—Wireless* 802.11g router connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support.

Optional Equipment

  • Wireless* 802.11g router with PC card adapter—Connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support. PC Card adapter is used to connect one Windows-compatible laptop computer to a wireless network.  
  • Bridge—Single-user solution (supports single IP address only). Simple to install and configure.

* Wireless networking can be disabled during installation if desired.

Note: Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.

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