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Covad Business DSL Service
Business-class DSL over a dedicated line—no phone company required!
For the business that needs always-on, high-speed Internet service, Covad Business DSL is the service of choice. Dedicated business-class DSL is available in asynchronous DSL (ADSL), symmetric DSL (SDSL), or ISDN DSL (IDSL)—all with a 30-day no-risk trial. With Covad's next-generation ADSL2 broadband network, businesses have more options to choose from, including speeds up to 15.0 Mbps/1.0 Mbps. A Covad technician will install your service and make sure you're up and running in no time. Perfect for businesses without a regular "phone company" land line, or those who prefer to keep their existing phone line and DSL connection separate.
- Professional installation
- 30-day, no-risk satisfaction guarantee
- For worry-free service, call customer support 24x7x365
Does your business have mission-critical Internet needs?
Step up to Business T1 serviceSpeeds & Pricing
With Covad DSL you get a wide range of speeds to support your needs:
| Business DSL | Business DSL Plus | Business DSL Plus Enterprise |
|---|---|---|
| For small to medium businesses not needing a land line; moderate to high Internet needs | For the medium business requiring high-performance broadband service | For larger or multi-location businesses with mission-critical Internet needs |
| Priced from $79/month | Priced from $189/month | Priced from $199/month |
| Services¹ • Up to 1.5/384 • Up to 3.0/768 • Up to 6.0/768 • Up to 8.0/1.0 • Up to 10.0/1.0 • Up to 15.0/1.0 |
Services¹ * • 144Kbps • 192Kbps • 384Kbps • 768Kbps • 1.1Mbps • 1.5Mbps |
Services¹ * • 144Kbps • 192Kbps • 384Kbps • 768Kbps • 1.1Mbps • 1.5Mbps |
*Symmetrical upload/download speeds
NOTE: A $35 activation fee will be applied to all new orders for Covad broadband services. This fee helps Covad recover some of the administrative costs incurred in processing your order.
Covad encourages its customers to ‘go green’ and opt for free billing options like EFT or credit card. If customer chooses to receive a paper invoice, there is a $3.95 monthly fee. See Covad Customer Policies.
Equipment fees refunded after Customer returns equipment in accordance with Covad’s RMA instructions. Equipment fees will not be refunded if Customer has requested a rebate.
Email and Web Hosting Services
Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. Learn more »
Installation
Professional Installation
- A Covad technician will visit your office to install the service.
- This service is only available with a professional installation
Service Level Agreements (SLAs)
At Covad, we stand by our promise of uncompromising quality by providing SLAs on our business-class services. These guarantees mean that you can focus your attention on your business and not worry about your Internet connection.
Read the complete details of the Service Level Agreement in the Covad Customer Policies (pdf) document.
Equipment
Covad-approved DSL equipment is required.
Other Equipment
In most cases, you will not need to add or change any computer equipment other than the DSL router, unless you have an older PC that does not come with an Ethernet network interface card. Most new computers include an Ethernet network card. If you have an older computer, a card can be purchased to enable the Ethernet capability on your computer. You can purchase one at any computer store.
Note: Covad does not install Ethernet network cards during the installation process; you must have a 10Base-T or better Ethernet network card installed and working prior to the arrival of the Covad technician.
IP Addressing
For your business network, select from the following standard IP options:
- One fixed public IP address with network address translation (NAT) (default selection unless you choose otherwise)
- Five fixed public IP addresses
For an extra monthly fee, additional IP addresses are available:
| Usable IPs | Monthly Fee | Setup Fee |
|---|---|---|
| NAT—1 fixed public IP and 253 usable private IPs | included | included |
| 5 fixed public IPs | included | included |
| 13 fixed public IPs | $10 | included |
| 29 fixed public IPs | $15 | included |
| 61 fixed public IPs | $20 | included |
| 125 fixed public IPs | $25 | included |
| 253 fixed public IPs | $50 | included |
Covad offers its customers uninterrupted service in Covad's extended coverage areas through partnerships with a variety of service providers. Some aspects of ECA services differ from the Covad standard services.
- Pricing may be different.
- SLAs not available for delays, service availability, or time to repair (TTR).
- Only the Efficient (Siemens) CPE is available with ECA services. The customer-provided CPE option will not be available with ECA services.
- While customers can still access My Covad Account, not all functionality will be available, and some information might not be updated in real time.
- ECA services will be installed by a Covad partner and not a Covad technician.